Frequently Asked Questions
Everything you need to know about optimizing your mortgage with
LoanGuard.
What is LoanGuard?
A mortgage optimisation tool that tracks market rates and notifies you of savings. We act as your digital broker, constantly scanning for better opportunities.
How does it work?
You enter loan details, we monitor the market, and help you switch if there is a better deal. We automate the complexity of rate shopping so you never overpay.
How much does it cost?
Basic monitoring is free. We only charge a success fee if we help you switch and save. We align our success with yours-if you don’t save money, you don’t pay us.
How do I add a new loan?
Navigate to the Dashboard and click “Add New Loan”. You can connect your bank automatically or input the details manually in less than 2 minutes.
Do you sell my information?
Absolutely not. We never sell your personal or financial data to third parties. Our business model is based on helping you save money, not monetising your privacy.
How do you protect my data?
We use bank-level AES-256 encryption for all data at rest and TLS 1.2+ for data in transit. Your credentials are never stored directly; we use secure, read-only connections via industry-standard partners.
How long does the switch take?
The typical refinancing process takes between 15 to 30 days. LoanGuard streamlines this by pre-filling documentation and coordinating directly with lenders to speed up approval.
Are there any hidden monthly costs?
No. There are no monthly subscription fees for basic monitoring and alerts. You only incur costs when you choose to proceed with a loan switch through our platform.